Industry

Industrial packaging manufacturing

Type

B2B customer portal

Technology

Web application with role-based access, contract pricing, RFQ workflow, order tracking and document vault

Project summary: This application is a B2B portal where corporate buyers order industrial sealing and packaging materials from a manufacturer. Buyers see their contract prices, request custom quotes, track production and dispatch, and download invoices and quality certificates. Mahadhi Technologies designed and built the portal.

The challenge

Industrial packaging orders often run on phone calls and email threads. Each customer has negotiated prices, custom sizes need quotations, and buyers spend time chasing order status and documents. A missed delivery can stop a customer’s production line, so visibility matters as much as ordering.

What we built

  • Personalised dashboard showing active orders, pending quotations, recent shipments, outstanding invoices and monthly procurement volume.
  • Catalogue with contract pricing: each customer sees their negotiated rates, with filters for material, food or pharma compliance grade and dimensions, and minimum order quantities.
  • Request for quote engine: buyers submit custom specifications and drawings; approved quotes convert straight into orders.
  • Quick reorder of past orders and recurring draft orders for regular monthly consumption.
  • Checkout for B2B: delivery to any saved plant or warehouse, split deliveries, and mandatory purchase order upload with PO number.
  • Order tracking through Received, Under Production, Quality Check, Dispatched and Delivered, with dispatch details.
  • Document vault and ledger: purchase orders, tax invoices, delivery challans, e-way bills and Certificates of Analysis, plus ledger export to CSV or Excel for ERP reconciliation.
  • Roles and support: separate access for procurement and accounts teams, and support tickets linked to specific orders.

Who uses it

  • Procurement managers browse the catalogue, request quotes and place orders.
  • Accounts payable teams view invoices, the ledger and payment history.
  • Quality teams download Certificates of Analysis before goods arrive.
  • The manufacturer’s sales and operations staff respond to quotes, update order status and manage documents.

Build something similar

This portal shows how we turn an offline B2B sales process into a self-service customer experience. See our web application development, custom app development and eCommerce development services, or read about customized web portals, or book a free discovery call.

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